What is a support PIN and how do I find it?

What is a support PIN and how do I find it?

Your Support PIN verifies that your account includes phone support. To find your PIN, go to the dashboard and look under 'Service & Support'.


 

If you are interested in upgrading your account and acquiring a support PIN, please email us at support@livebooks.com.

    • Related Articles

    • Find Your Website Layout/How to Change It

      The layout defines how your navigation, header logo, and content is displayed on your site. Changing the layout of your site is easy! Follow these steps to do so. 1. Select Design from the gray navigation bar at the top of the page. 2. Under the ...
    • Update Credit Card Information/Expired Card

      If you need to update the payment details for your subscription, you can do that within your Account settings. Note: Only the Owner on the subscription may edit payment information. (See our Users & Roles guide) Manage payment methods Add a new ...
    • How do I sign in to my liveBooks account?

      1. To sign in to your liveBooks account, go to https://design.livebooks.com/login 2. Type in the email address and password you used to create your account. If you've forgotten your password, select Forgot password? - you will receive an email with a ...
    • Connect Your Domain to liveBooks

      When your website is ready to go live, it's time to launch your site on a live domain. You will first need to add your domain(s) to your Domain Settings dashboard, then you will log in to your domain registrar to point your domain to the liveBooks IP ...
    • How to Upgrade Your Subscription or Change Your Monthly/Annual Terms

      You can change the terms of your subscription through your liveBooks dashboard: Log into your website dashboard at design.livebooks.com. Scroll down to the bottom of your Dashboard area to see your current Plan Summary. Click on the link that says ...