How do I add a credit card to my liveBooks account?

liveBooks Support

If your account is showing the past due banner at the top of your dashboard, it means that your credit card information needs to be updated to continue your subscription. Follow these steps to update your card details:

1. Select Active Site from the Dashboard navigation bar to drop down your administrative options:


2. Select the gray Account button:


3. Select Payment Methods under the Manage Account header.

4. Select the green Add New Card button on the left-hand side. You are not able to edit cards already in your account, so you will need to add the card again if your current card has a new expiration date or other change.


5. Add your new card information into the area that appears and Save.

Note: Only the primary user (Owner) on the account can edit the payment information.



6. Next, Associate the new card with your website under subscriptions.  To do this, hover over payment and select new payment method